The Silver Lining™

Identity theft resolution service

West Bend now offers Home and Highway® customers a powerful identity theft resolution service when you purchase identity theft expense coverage!

If you're the victim of identity theft, believe there's something suspicious about your credit, or even had a lost or stolen wallet or purse, you'll have access to a professional identity theft restoration case manager who will help you through the process of restoring your valuable identity. It can save you many hours of time and frustration usually needed to restore a stolen identity.

In addition to reimbursing you for covered expenses you incur to correct a covered identity theft loss, Home and Highway's identity theft expense coverage provides you with a knowledgeable and caring personal advocate to guide you through the restoration process from start to finish.

If you're a Home and Highway policyholder with identity theft expense coverage and believe you're a victim of identity theft, simply call DirectConnect™ toll free at 1 (877) 922-5246. Your West Bend claim rep will verify your Home and Highway's identity theft expense coverage, establish a claim, and connect you to a personal advocate at Identity Theft 911.

The Identity Theft 911 personal advocate will provide the expert help you'll need to:

  • File police reports;
  • Create fraud victim affidavits;
  • Create a comprehensive case file that provides assistance with law enforcement officials;
  • Notify government agencies like the U.S. Postal Service, Passport Services Offices, Social Security Administration, and Department of Motor Vehicles.
  • Prepare all documents and make the phone calls necessary to notify credit grantors.
  • Place fraud alerts with credit bureaus, close accounts that have been compromised, add passwords to accounts.
  • Deal with debt collectors, if necessary.
  • Monitor credit to identify fraudulent activity and provide periodic reports of changes to credit information, including sending an alert if suspicious activity is detected.
  • Monitor more than 400 databases, like your state's DMV, to identify where someone is trying to use or change personal information such as a Social Security number or home address.

You'll also have a full year of active follow-up to judge the effectiveness of the fraud resolution and to detect possible recurrent fraud.

To learn more about protecting your identity, read an informative monthly newsletter, or learn more about the latest scams, visit our identity theft education site now.

Identity theft resolution services are provided by Identity Theft 911, LLC.

MORE ABOUT IDENTITY THEFT 911, LLC
Identity Theft 911 provides enterprise-level fraud solutions to Fortune 500 companies, a wide spectrum of financial institutions, and many of America's largest insurance companies and corporate benefits providers. Identity Theft 911 is the recognized leader in identity theft victim resolution, defense, and education, with over 2.5 million households currently included in its retainer-based RB421 program.