Services by third-party vendors are currently available for consumers to pay their bills online using a credit or debit card. These vendors charge consumers a service fee based on each transaction’s value.

West Bend recently discovered that one of these third-party vendors posted our corporate logo on its site without obtaining our permission. The site also contains false and misleading information pertaining to West Bend. We’re working to have this information removed from the site.

Please be aware that West Bend Mutual Insurance Company does not endorse any bill consolidation service provider.

Overnight Payment

To send an overnight payment to West Bend, simply:

1. Contact USPS, FedEx, or UPS and request overnight delivery.

2. In the envelope, please include:

1. Check for payment; and 

2. Your policy number on the check 

3. Send the envelope to: 

   West Bend Mutual Insurance Company 
   Attention: Accounts Receivable 
   1900 South 18th Avenue
   West Bend, WI 53095

Pay by Phone

Make a payment by phone by calling toll free, 1 (800) 236-5002.

1. You can pay your bill in full using a credit card or debit card.
2. We accept these credit cards: Mastercard, Visa, American Express, or Discover.
3. We accept these debit cards: Star, Pulse, NYCE, or ACCEL.

You can also use an electronic check if you choose to pay by phone. Simply follow the voice prompts for phone payments.
Please have these items handy when making your payment:

1. Your access number and zip code. This is located on your invoice.
2. For credit, debit, or ATM cards:
   1. The card number located on the front of your card.
   2. The expiration date, both month and year.
   3. The three-digit security code found on the back of your card.
   4. Pen and paper to write down the confirmation number.
3. For an electronic check:
   1. The routing number and checking account numbers.
   2. Pen and paper to write down the confirmation number.