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Avoid Mailing Delays by Paying Online

We understand the United States Postal Service is experiencing delays which may impact delivery of your invoice and your payment. We know how stressful that can be so we offer several quick and easy alternative ways you can pay your invoice using your credit card or checking/savings account. There’s no additional fee for using any of these services. We recommend having your latest invoice nearby as you will be prompted for your account number.

Make a secure online payment at https://insured.thesilverlining.com/pay-bill.
Make a phone payment anytime using our automated attendant. Just call (800) 236-5002.
Talk to one of our Billing Team members by calling (800) 236-5002, Monday through Friday between 7:30am and 4:30pm CST.

In addition, enrollment in our Policyholder Portal allows you to view your most recent invoice, make a payment, and also set up an automatic payment rule which will pay your invoice on its due date using the checking or savings account you designate. If you’re not yet enrolled, you may enroll at https://insured.thesilverlining.com/home#/associate-policy. Click on the Log In button to create your account. Enrollment in the Policyholder Portal also gives you the ability to access copies of your vehicle ID cards, submit a claim, as well as view electronic copies of your policy.

West Bend is a Ward’s 50^® P&C Top Performer!

West Bend is pleased to be named to the Ward’s 50 group of top-performing property-casualty (P&C) companies for 2021. This is West Bend’s eighth consecutive year as a Top 50 Performer for outstanding financial results in the areas of safety, consistency, and performance over a five-year period (2016-2020).

To be named a Top 50 Performer, West Bend must pass primary safety and consistency tests. Then Ward Benchmarking reviews our company’s financial stability to ensure we have the potential to grow while maintaining strong financial figures. Companies that pass the safety and consistency tests are measured and scored based on several financial elements, including five-year average combined ratio and five-year growth in surplus and revenue.

To identify the 50 Top Performers, Ward Group analyzes the financial performance of nearly 3,000 P&C insurance companies domiciled in the United States.

Extreme Heat Safety

Summer is the favorite season for many, due to the warm weather and endless opportunities for outdoor fun and adventure. However, the summer weather can also be very dangerous if proper precautions aren’t taken, both outside and inside. As temperatures rise, please be sure to take the proper actions to keep yourself and your loved ones safe from heat-related illnesses like heat stroke, heat exhaustion, and heat cramps.

Heat-related illnesses happen when the body isn’t able to properly cool itself. This can cause damage to the brain and other vital organs and can result in death. Ready.gov says extreme heat is responsible for the highest number of annual deaths among all weather-related hazards. According to the Centers for Disease Control and Prevention (CDC), each year in the U.S., an average of 702 heat-related deaths occur. Additionally, 9,235 people are hospitalized, and 67,512 people visit emergency departments due to heat.

While anyone can suffer from heat-related illnesses, the CDC identifies these groups as high-risk:

Infants and young children
People 65 years of age or older
People who are overweight
People who overexert during work or exercise
People who are physically ill, especially with heart disease or high blood pressure, or who take certain medications, such as for depression, insomnia, or poor circulation

You can learn more about protecting vulnerable groups from extreme heat here.

Then, check out these other great resources from the Federal Emergency Management Agency (FEMA) and the CDC:

Be Prepared for Extreme Heat

Tips for Preventing Heat-Related Illness

Frequently Asked Questions about Extreme Heat

Avoid Mailing Delays by Paying Online

West Bend is a Ward’s 50® P&C Top Performer!

Extreme Heat Safety

West Bend is a Ward’s 50^® P&C Top Performer!