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Associate Testimonials

A career is more than a job. It can be the experience of a lifetime ... your adult life anyway. Just ask any number of West Bend associates and they'll tell you why they chose careers at West Bend!

"It's great working for a company that is very committed to both their employees and community."

- Lisa W., Work Comp Claims

"I’ve been with West Bend a long time primarily because of the opportunities that have been presented to me. Specifically, I have experienced an open ear by upper management who has demonstrated a willingness to listen to thoughts and ideas. I’ve been given the opportunity to learn a lot about the insurance business, and have been grateful for the great staff who has worked with me in Personal Lines. Moreover, the feeling that you have the ability to make a difference in the company makes this a good place to be.”

- Al G., Personal Lines Underwriting

"Every day presents a different challenge. It’s exciting to continuously have new things to learn.”

- Amy H., Specialty Lines Policy Services, NSI

"As an associate, I am proud to be part of an organization in which everyone is approachable, associates’ ideas/suggestion are taken seriously, and the overall work environment is relaxed yet productive. Additionally, West Bend not only has a strong positive impact among their associates, but also within the community. It’s no wonder why we strive to be “the company of choice for associates, agents and policyholders” It is a truly enriching experience.”

- Kelly B., Claims, Argent

"I am honored and proud to be an associate of such a fine and well established organization. The company operates with integrity and respect. Plus, the benefits, environment and co-workers truly outweigh any other company that I have worked for in the past. I love West Bend/NSI as they truly provide great growth opportunities and allow me to do what I believe in ... underwrite childcare and beauty risks. It’s an excellent place to work!”

- Michelle "Chel" B., Speciality Lines, NSI

"I like working at West Bend because it is a relaxed working environment, management encourages and values our opinions, and they give you control of your daily duties/activities."

- Melissa C., Specialty Lines Underwriting, NSI

"It's a great place to work because West Bend takes such good care of their employees, from benefits to education to our health by providing us such a nice fitness center. All you need to do is walk around this facility to know how lucky we are."

- Sherie W., Personal Lines Underwriting

"The environment is nice and relaxed."

- Christine "Chrissy" M., Speciality Lines Underwriting, NSI

"I have chosen to continue my career at West Bend for over 30 years as it's great company to work for. Professionally the company continues to challenge me and has instilled in me the desire to provide great service to our customers, as well as to serve our community. The company offers many amenities and provides fun activities for associates."

- Beth S., Work Comp Claims

"I am proud to be here at West Bend for 35 years. They have been very flexible with my schedule, allowing me to take care of my family. I'm not just here to earn money. I like my job, the people I work with, and the environment. I feel comfortable and safe. I trust our leaders to take care of the big stuff. I'll take care of the little stuff."

- Carol H., Internal Services

"Why have I been with West Bend for so long? Very simple…the people I work with. I enjoy my job because of the people I work with."

- Vicki K., Commercial Lines Underwriting

West Bend Mutual Insurance Company has a terrific work environment that is unlike any other place I have worked. Every member of the staff, all the way up to the executive level, is very approachable and always willing to lend a helping hand. This is a company where everyone truly does live up to the Silver Lining motto.

- Jake L., Claims, Argent

"I've stayed at West Bend so long because there is never a dull moment. My job is continually changing and challenging. The people I work with are like an extended family; everyone looks out for everyone. West Bend treats us well and they really do stand behind the values of Excellence, Integrity, and Responsibility."

- Bonnie P., Personal Lines Underwriting

"West Bend has provided me with educational and advancement opportunities throughout my career. They care about their associates and the community. The people who work here are the greatest, kindest, most caring people you could meet and I truly value the numerous friendships I have made here."

- Chris M., Legal

"In 1986 I went out looking for a job and to my surprise I found my future. What makes it easy to stay at West Bend is the people I work with and how comfortable it is to work with the company, not necessarily for the company! West Bend provides great benefits, and has good training/development opportunities and a wonderful environment to work in. I've been here for a long time so my co-workers have been through a huge part of my life. They've cried with me and laughed with me! I'm honored to have had such good people by my side. They're like family!"

- Barb B., Service Center

I work for an organization that I believe in and one that makes me feel valued. West Bend is always interested in the wellness of its associates and that definitely is reflected in the customer care and the good relationships we have with our customers.

- Melinda M., Product Development, NSI

I'm proud to work for a great company like West Bend. It’s reassuring to know that I'm working for something greater than just a business, and to know that my coworkers are working toward a common goal of assisting our customers and providing the best service possible.

- Becky W., Senior Product Development, NSI

"West Bend gave me my first career opportunity in 1998 as an IT intern. Since then, West Bend has provided me the challenges and growth opportunities necessary to grow professionally as well as be part of the organization's success. Ultimately, it's the great people I get to work with every day that keeps me coming back. To hear the stories of how West Bend associates have helped those in their greatest time of need makes me proud to say I am part of this organization.

- Ryan D., Corporate Risk

We are a smoke-free, equal opportunity employer. Pre-employment drug screen and background verifications are required.  

West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.