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Company Leadership

Meet our President and CEO, Rob Jacques

"I am honored to be part of an organization that prioritizes relationships and strongly upholds its stated mission and values. These principles drive us toward our vision of becoming the company of choice for associates, agents, and policyholders alike."

View message from CEO

Our Leadership Team

Dave Ertmer 2021_headshot

Dave Ertmer

Chief Operating Officer


Heather Dunn

Senior Vice President and Chief Financial Officer


Rick Fox

Senior Vice President Chief Actuary and Chief Risk Officer


Murali Natarajan

Senior Vice President and Chief Information Officer


Chris Zwygart

Senior Vice President and Chief Legal Officer


Jim Schwalen

Senior Vice President Personal Lines and Marketing


Kelly Tighe

Senior Vice President Sales


Marc Emery

Vice President Commercial Underwriting

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Leslie DiMaggio

Vice President Claims


Kent Lawson

Vice President Casualty Claims


Tammy Muckerheide

Vice President Commercial Underwriting

Board of Directors


James Bolton
Retired Senior Executive Vice President
Metavante Corporation

Kathleen Creighton
Rear Admiral
U.S. Navy (Retired)

Curt Culver
Chairman and Retired Chief Executive Officer
MGIC Investment Corp.

David Fritz
President and Chief Executive Officer
TRICOR Insurance, Inc.

Susan Kreh
Chief Financial Officer
Oil-Dri Corporation of America

Beth Neuhoff
Retired President and Chief Executive Officer
Neuhoff Communications

Douglas Reuhl
Retired President and Chief Executive Officer
American TV

James Schloemer
Chairman and Chief Executive Officer
Continental Properties Company, Inc.

Richard Searer
Retired President and Chief Executive Officer
Kraft North America

Jay Sekelsky
Retired Chief Investment Officer
Madison Investment Advisors

Kevin Steiner
Retired Chief Executive Officer
West Bend Insurance Company

Julie Van Cleave
Retired Chief Investment Officer
University of Wisconsin Foundation