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West Bend Provides a Silver Lining.

The worst brings out our best.

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Service to you is a top priority

As the COVID-19 pandemic continues to sweep through the country at an alarming rate, more businesses and individuals are financially impacted. To provide you with current and accurate information, West Bend has created a COVID-19 resource page with links to resources from such entities as the Small Business Administration, state departments of insurance, and state departments of commerce. We’ll continue to add appropriate resources as they become available.

Government experts have emphasized the importance and urgency of social distancing in order to slow the spread of the coronavirus and reduce the stress on the healthcare system. For the sake of our associates’ health, West Bend has asked all employees who can work from home to do so. Please rest assured that our customers remain a top priority and we will continue to provide the service you deserve and have come to expect from West Bend. Our experienced and knowledgeable associates are standing by to take your calls if you have a claim or need help with your invoice or policy.

And don’t forget customer service is just click away with the West Bend Mobile App and customer website.


Gardening safety

Not only does gardening provide a great opportunity to get outside and enjoy nature, it’s also beneficial for your mental and physical health. Studies have shown that gardening can reduce stress and improve your mood. It’s also a good way to burn calories and lower your blood pressure for those who may find a traditional workout too demanding or intimidating. In addition, growing your own vegetables can lead to healthier eating. And if you’re gardening with kids, there are many added benefits including enhancing fine motor development and teaching science concepts and responsibility.

With all these benefits, you don’t need a green thumb to be a successful gardener. Whether your passion is flowers, produce, or both, it’s important to make health and safety a priority. To learn more, check out these gardening health and safety tips from the Centers for Disease Control and Prevention (CDC).


The Silver Lining® shines through on claims survey

West Bend has received a B+ and placed 12th on Crash Network’s 2020 Insurer Report Card!

Crash Network asked more than 1,000 collision repair shops around the country to grade the auto insurance companies they regularly interact with based on one question: “How well does this company’s claims handling policies, attitude, and payment practices ensure quality repairs and customer service for motorists?”

Seventy-nine insurers were included in the national ranking after receiving a grade from at least 35 shops. This report is a useful tool consumers can use when choosing an auto insurer, as it highlights exemplary claims service, not just price and brand recognition.

We’re proud to be included on this list as it shows the repair shops we work with recognize how we take care of our insureds and other claimants after an accident.

We congratulate and thank our associates who interact with our body shops!

Crash Network is an independent source of news, views, and information vital to the collision industry. Since 1994, they’ve been providing subscribers a weekly email digest of key news and insight, as well as access to a searchable index of exclusive research and more than 4,000 articles.

©2014 West Bend Mutual Insurance Company

1900 South 18th Ave., West Bend, WI 53095

P: 262-334-5571
F: 262-334-9109

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