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Food recalls

We’ve all heard the stories recently about food recalls. Romaine lettuce, vegetable trays, pre-cut melon, eggs, Goldfish and Ritz crackers, cheese, and chicken. These are just a few of the common household staples that made headlines this year for major recalls. Our homes aren’t the only places susceptible to food recalls; large restaurant chains like McDonalds and Panera Bread have been impacted, as well.

Unfortunately, food recalls often happen after the products have entered our homes and restaurants because they’re identified after people become ill and the sickness is traced back to a specific product. So, what do you do if you suspect you’ve purchased or eaten a food that’s been recalled? Foodsafety.gov offers these simple steps.

You can also visit the U.S. Food and Drug Administration (FDA) for information on how product recalls work and a list of recalled products.

Holiday air travel tips

Packed with family gatherings and vacations, December has always been a busy travel month. Each year millions of Americans take to the friendly skies to reach their travel destinations. According to the Bureau of Transportation Statistics, U.S. based airlines carried more than 70 million passengers in December 2017.

While holiday travel and anticipation of family, friends, and adventures is exciting, the preparation and actual travel process can be stressful and overwhelming. If you’re traveling by airplane this holiday season, check out this holiday season travel survival guide from cheapflights.com. You’ll find lots of useful information on booking your trip, packing, traveling with gifts, what to do before you leave home, and navigating the airport.

Traveling with children introduces additional challenges and logistics to consider. The American Academy of Pediatrics has these air travel tips to help make your trip as safe and stress-free as possible for the entire family.

Illinois Disaster Information

If you’re a West Bend policyholder who’s been affected by storms in Christian County, Illinois in late November/early December 2018, we want to address questions you may have related to your insurance coverage. 

Please direct your questions about insurance claims or coverage to West Bend's Claims Department. Click here for contact information. 

West Bend understands policyholders in affected areas may have difficulty paying insurance premiums during this time and will be flexible for customers living in those disaster areas. If you have questions about your policy premiums or need an extension, our Accounting Department can help you. You may contact West Bend's Accounting Department at 1-800-236-5002 between 8:00am and 4:30pm CST.

The Illinois State Insurance Department has issued a bulletin related to the storms in Christian County. West Bend is doing its utmost to comply with these requests and directives. If you live in Illinois and would like more information, please click here. 

Disclaimer: West Bend is making every effort to intercept notices for policyholders in the affected disaster areas. We acknowledge that we may not be able to intercept every notice.