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Careers

Discover. Learn. Grow. Celebrate.

View Current Openings

Your success is our priority.

At West Bend, we understand our success is intricately tied to the satisfaction and well-being of our associates.

When joining our team, associates can expect to be treated with the utmost respect, care, and support. We’re committed to creating a work environment where every member of our organization is valued, empowered, and encouraged to thrive. Your success is our success, and we're excited to embark on this journey together.

Benefits

Our comprehensive benefits package provides financial security, promotes a healthy lifestyle, and recognizes the need to balance work and home.

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Health & Wellness Benefits 

  • Medical, Dental, Vision, Prescription
  • Short and Long term disability
  • On-site Health Clinic*
  • Chair Massage*
  • Mother’s Rooms*
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Financial Benefits 

  • Competitive Salaries
  • Retirement plan + matching contributions
  • Paid time off and holiday pay
  • Flexible spending accounts
  • Access to financial planner**
  • Life Insurance
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Talent Management

  • Educational opportunities
  • Personal and Professional development courses
  • Leadership development programs
  • Lunch and Learns

* Available only at the West Bend campus
** Available only when enrolled in company’s 401K

Our Teams

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Account and
Reporting

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Actuarial

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Billing

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Claims

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Customer
Experience

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Data Analytics
and Governance

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Human
Resources

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Internal Audit

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Internal Services

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Information
Technology

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Legal

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Marketing

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Sales

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Underwriting

Not sure about a career in insurance?

A career is more than a job. It can be the experience of a lifetime. Just ask any number of West Bend associates and they’ll tell you why they chose careers at West Bend! 

View Current Openings


Working in Claims at West Bend


Underwriting as a career?


IT careers at West Bend

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Intern at West Bend

 

Our internships take place during the summer months and, in many cases, can continue throughout the school year. During your internship, you’ll have an opportunity to apply the skills you acquired through your coursework and other work experiences. You’ll also receive challenging work assignments that will apply to your field of study.

Anika shares what it's like to intern at West Bend →

Creating a welcoming environment

We have four offices across Wisconsin in addition to remote work opportunities. While we’re very proud of our facilities and amenities, maybe what stands out the most at each of our locations is the true sense of community.

Our corporate headquarters in West Bend, Wisconsin is situated on 160 acres of beautifully maintained and picturesque woodland and restored prairie. We offer associates many great outdoor and indoor amenities including:

  • Walking trails
  • Fitness apparatus
  • Disc golf course
  • Associate garden plots
  • Lunch and break areas
  • Patio pavilion overlooking the pond
  • Free, ample parking
  • Partially-subsidized café serving breakfast and lunch
  • Free popcorn, coffee, soft drinks, and other beverages
  • Fully-equipped fitness center open 24/7 offering fitness classes
  • Convenience store
  • Health and wellness clinic
  • Massage
  • Dry cleaning
  • Vehicle services
  • Recycling services for personal items
  • Our Lannon Lounge offers break-time fun featuring a ping-pong table, foosball table, dart board, multi-sport game simulator, and several seating areas.

Our Madison location is in a modern class-A office facility conveniently located near a major travel route. Amenities include:

  • Modern, power height adjustment workstations
  • Great areas for breakout sessions and meetings
  • Free parking
  • Full-service café offering partially subsidized breakfast and lunch
  • Free beverages
  • On-site fitness center

Enjoy the natural landscape of our modern class-A Waukesha location along with:

  • Walking trails
  • Free parking
  • Free beverages
  • On-site fitness center

Our new, modern facility is conveniently located off Highway 41, about 25 miles south of Green Bay. Here our associates enjoy:

  • Free parking
  • Technology-enabled meeting rooms
  • Adjustable desks and spacious workstations
  • Ample natural light
  • In-suite kitchenette and break area
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Lounging area at the Madison office.
Associates gather outside the Waukesha office under a tent for a celebration.
Walking trail during the fall outside at the West Bend office.
Kitchenette common area at the Appleton office.
Associates goofing around in the fitness center at the West Bend office.
High top table at the Madison office for collaboration meetings.
The pond and patio at the West Bend office.
Associates hang out and play foosball in the Lannon Lounge at the West Bend office.
Associates gather in the West Bend terrace common area.
Associate common area filled with table and lounge chairs at the Appleton office.
Associates hanging out on the patio at the Waukesha office.
An associate grabs a water from the fridge in the West Bend terrace cafeteria.
Associates sit outside on the patio at the West Bend office.
Lounging area at the Madison office.
Associates gather outside the Waukesha office under a tent for a celebration.
Walking trail during the fall outside at the West Bend office.
Kitchenette common area at the Appleton office.
Associates goofing around in the fitness center at the West Bend office.
High top table at the Madison office for collaboration meetings.
The pond and patio at the West Bend office.
Associates hang out and play foosball in the Lannon Lounge at the West Bend office.
Associates gather in the West Bend terrace common area.
Associate common area filled with table and lounge chairs at the Appleton office.
Associates hanging out on the patio at the Waukesha office.
An associate grabs a water from the fridge in the West Bend terrace cafeteria.

Life at West Bend

Despite employing 1,400+ associates working in multiple locations, we have a strong connected culture. Our associates care about each other and those in our communities.

Associates embrace each other while attending anniversary celebration.

Recognition

Our associates commitment to excellence in the service provided to one another and our customers is commendable. That’s why we provide opportunities to recognize our associates hard work and dedication.

  • Key Recognition Program
  • Anniversary Celebration
  • CPCU Inductee Trip
  • Award Celebrations

 

Four associates plant tree at volunteering event.

Giving Back

One of the greatest qualities of our associates is the care and concern they have for each other and those in our communities. Below are some of the organizations we support.

  • Habitat for Humanity
  • MACC Fund
  • United Way
  • UPAF

Read more about our philanthropy
and ESG efforts

 

Associates pose for photo together at West Bend's Silver Lining Summit.

Celebrate 

Our associates work hard but they like to celebrate and socialize too. We offer many opportunities throughout the year for our associates and their families to have some fun outside of the normal workday.

  • Summer Picnic
  • Socials
  • Holiday Party
  • Celebrating Cultures
  • Book Fairs
  • Take Your Child to Work Day
  • Breakfast with the Easter Bunny
  • Breakfast with Santa

View our Life section on LinkedIn

 

Hiring Process

When you’re looking for a new career, waiting is tough. Here’s a look into our hiring process so you know what to expect.

1. Application Submission

Once your application has been submitted through our careers page, you’ll receive a confirmation email. If you’re selected for an interview, one of our recruiters will contact you to schedule a phone interview.  The phone interview provides an opportunity for us to learn more about your experience and career aspirations. It’s also a great opportunity for you to learn more about our culture, values, and opportunities. Candidates not contacted for a phone interview will receive an e-mail notification. The number of candidates applying for positions may affect response time, but we do our best to respond as soon as decisions are made. 

2. Interview

The number of interviews may vary by role. You can expect interviews to be a mix of phone, in-person, and/or video interviews. You’ll have the opportunity to engage with our recruiters, hiring managers, and possibly peers during the competency-based interview process.

We understand choosing to interview and begin a career with a new employer is a big decision and encourage you to ask questions about the position and our culture during the interview process.

3. Pre-employment Assessment

Candidates who interview either on-site or via online meeting will complete a pre-employment assessment. The assessment measures your abilities, interests, and personality characteristics for the purpose of finding the most suitable person for the position as well as determining whether the position would be a good fit for you.

4. Hiring Decision

When the hiring team has identified the candidate who’s best suited to the position, we’ll extend an offer. After acceptance, we’ll complete the pre-employment contingencies and establish a start date.

If you’re not selected to continue in the hiring process for a particular job opening, you’ll be notified by phone or e-mail. You’re encouraged to continue exploring our careers page and apply for other positions that fit your skills and experience. Your candidate profile and resume will also be available to our recruitment team to be considered for future opportunities. 

5. Onboarding

We ensure you’re set up for success from day one. To assist in a smooth transition into your new role, we provide resources and information to help prepare you for your first day with West Bend.

We are a smoke-free, equal opportunity employer. Pre-employment drug screen and background verifications are required.  

West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.

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We're not the only ones who think West Bend is a great place to work!

Here are some of the awards for which our company has been recognized:


Award logos for Top Work Places, American Heart Association Gold, Great Place to Work Certified, Business Insurance Best Places to Work, Ward's 50.


Read about our recent awards: 

West Bend honored with two distinct awards →
West Bend again makes Ward's 50 list of top performers →
West Bend Leader in Top Workplaces →

Questions?

Contact the recruiting team at hresources@wbmi.com or connect with us on LinkedIn!

View Current Openings

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1900 South 18th Ave., West Bend, WI 53095

P: 262-334-5571
F: 262-334-9109

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