When a workplace injury occurs, you need more than an insurance policy. You need a partner committed to helping employees recover, mitigating claim costs, and supporting a safer workplace.
West Bend offers the flexibility agents need to write all types of workers' compensation business, from small businesses to large organizations.
Our collaborative approach includes underwriting, claims, and loss control professionals working closely with policyholders and independent agents to create customized solutions that fit each organization's unique needs and goals.
Experienced workers' compensation underwriting professionals
Dedicated claims specialists with an average of 13 years of experience
Proactive loss control and workplace safety support
Flexible payment and payroll reporting options
Medical cost management programs
Account access and reporting tools available online
Financial strength and stability from a company rated A or better by A.M. Best since 1971
When an injury occurs, timely and effective claim management can make all the difference.
West Bend's Workers' Compensation Claims team is committed to delivering responsive service while helping employees recover and return to work safely. Claims are assigned quickly and matched with an adjuster with the appropriate expertise.
Internal Nurse Case Management Team
Provides medical expertise that helps reduce disability duration and manage claim costs.
Narcotic Task Force
Focuses on education, early intervention, and evaluation strategies aimed at reducing dependency on narcotic medications.
Early Return-to-Work Support
Helps injured employees return to productive work sooner while reducing disability periods and premium costs.
Special Investigations Unit (SIU)
Supports early detection and resolution of questionable claims to help control loss costs.
94% OVERALL CLAIMS SATISFACTION
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