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Medical Billing Information

All Workers' Compensation medical bills and supporting documents should be either mailed, faxed, or emailed to the addresses below. You can also use a clearinghouse to send bills. 

Mail
West Bend Insurance Company
PO Box 14856
Lexington, KY 40512-4856

Fax
888-772-2805

Email
WBBCP@conduent.com

If faxing or emailing, please include only one patient bill with supporting documents (black/white images) in one PDF attachment. Do not include bills or medical records in the body of the email. 

Do not send just medical records, those will be rejected without a patient bill. 

Our clearinghouse for electronic submissions is Data Dimensions.

Payor IDs are:

  • Argent Service Level WC Claims:  WF103
  • All other WC Claims:  WZ081