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ESG at West Bend

Founded in 1894, in response to a fire that destroyed a number of businesses, West Bend has been a pillar of the community for nearly 130 years. Our core values of excellence, integrity, and responsibility drive our commitment to our associates, agency partners, policyholders, and neighbors, and these values shine through in everything we do. Strong environmental, social, and governance practices have been at the heart of who we are and what we do for a long time, and we’re committed to expanding these efforts.

We’re especially proud of our beautiful West Bend campus, which features 140 acres of restored natural prairie and many sustainability practices and our ongoing support to nonprofit organizations in the communities where we do business. Our board of directors and leadership team are made up of dedicated individuals with diverse experience and backgrounds. Their commitment to doing what is right and positively impacting our communities truly inspires me. As we further develop our ESG framework and strategy, we’ll continue to be guided by our core values, as well as our desire to build and nurture transformative relationships with our associates, business partners, communities, and the environment.  


Heather A. Dunn
ESG Executive Lead
Senior Vice President & Chief Financial Officer



We believe it’s our responsibility to positively impact our communities. We bring the Silver Lining® to life by providing security and peace of mind through our products, services, and rewarding career opportunities. These items are at the core of our identity, as is the commitment to building and nurturing a more inclusive and sustainable future for all our communities.

West Bend is proud to embrace the three components of ESG throughout our policies and practices. Here we highlight some of the key environmental, social, and governance elements that are ingrained in our way of doing business.


2023 ESG spotlight 3-20-24

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How we make a difference

Community involvement, sustainability practices, philanthropic pursuits, and a robust and engaging associate experience highlight some of the ways we’re making a difference in our communities. 




West Bend cares for the environment and the impact we have on the outside world. The design and efficiency of our facilities and operations is performed with thought and care and are rooted with efforts to reduce, reuse, recycle, and restore.

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Community Involvement
Sustainability at West Bend




It’s frequently said in our company that our associates are our greatest assets, and we strongly believe this to be true. It’s important that we attract new talent who match our corporate culture, provide opportunities for growth and advancement, offer services and resources to promote the health and well-being of our associates, and support our communities through philanthropic efforts.

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Philanthropy Pursuits




Oversight is critical to the management of the company and protection of our culture. West Bend has a strong corporate governance structure that supports regulatory compliance and ethical interactions with our internal and external relationships. In 2018, West Bend was honored to receive the Better Business Bureau’s Torch Award for Ethics. This award recognizes businesses that meet the highest standard of ethics and trust among their employees, customers, and local communities.

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The Silver Lining News

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1900 South 18th Ave., West Bend, WI 53095

P: 262-334-5571
F: 262-334-9109

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