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Customer Testimonials

From roughly 2,530 surveys collected, 93% of customers said they were satisfied with our claim service or would refer a friend.

After the Storm - Derecho

Insurance means so much more after experiencing a devastating storm like the Derecho that tore through Iowa and other parts of the upper Midwest in August 2020.

Find out what our customers and agents had to say about their claims service following the storm.


Provide Feedback

Would you like to share your own story of The Silver Lining? Or do you want to give us feedback on something you think we could have done better?

Please let us know how we're doing by sending us an e-mail to directconnect@wbmi.com

©2023 West Bend Mutual Insurance Company

1900 South 18th Ave., West Bend, WI 53095

P: 262-334-5571
F: 262-334-9109

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