Billing Terms and Conditions

AUTHORIZATION AGREEMENT FOR DIRECT PAYMENTS (ACH DEBITS)
By checking "I agree to the authorization agreement for direct payment (ACH Debits)," you authorize West Bend Mutual Insurance Company (West Bend) to initiate debit entries for the amount(s) specified, to the checking or savings account(s) you indicate, at the depository financial institution(s) you indicate, and to debit such specified amount(s) to such checking or savings account(s). You agree that the origination of ACH transactions to your checking or savings account(s) must comply with the laws of the United States of America.

You represent and warrant that you are legally authorized to use the bank account(s) that you have specified on West Bend’s QuickPay service.

TERMS AND CONDITIONS
West Bend Mutual Insurance Company (West Bend) is offering this payment service ("Service") as a convenience option to you, our valued customer ("you" or "your"). Currently, the Service is limited to the ability to pay your premium electronically over the Internet. In addition to these Terms and Conditions, you should review our Privacy Policy. Our Privacy Policy includes important information about the type of information we collect about you, how we collect that information, and what we can do with that information.

AUTHENTICATION AND AUTHORIZATION FOR SERVICE USAGE
This Service incorporates commercially reasonable methods to authenticate the information that you have supplied for making a payment through this Service. You will not be able to submit a payment until the Service authenticates you and you will not be allowed to use the Service to pay your premium until you have read these Terms and Conditions and have acknowledged doing so by clicking the "I Accept" button at the bottom of this page.

As the user of the Service, and upon your acceptance of these Terms and Conditions, you will have submitted your banking account or credit card account (your "Designated Account") information. You are responsible for any legal, regulatory, or banking penalties and fees that may be assessed for supplying false information to us for use with the Service.

The Service may be used for payment on both consumer and commercial accounts.

If the Designated Account is a banking or credit card account for your Business, then it must be one for which you are a properly authorized signer.

By accepting these Terms and Conditions, you authorize West Bend to initiate a charge to your Designated Account according to your instructions. Each time you use the Service to pay your premium, you will be reauthorizing us to charge your Designated Account.

By accepting these Terms and Conditions, you represent and warrant that:

You are 18 years old or older;
You are using your actual identity and any information you provide is accurate and complete;
You are legally authorized to make payments using your Designated Account;
You have read and agreed to our Privacy Policy; and
Your use of the Service will not violate any local, state, national, or international laws or regulations.

WEST BEND QUICKPAY SERVICE
By providing West Bend with the account information for your Designated Account, you authorize us to follow the payment instructions we receive from you through the Service. When you use this Service to send us a payment instruction, you authorize West Bend to initiate a message to your bank or credit card provider to charge your Designated Account and to send those funds to us for payment on your premium so that we receive the funds as close as reasonably possible from the date indicated by you in the payment instruction. If your payment is received after the due date of the bill, regardless of any cause except for our failure to reasonably process your explicit payment instruction actually received by us, then you will remain responsible for any late charges and interest assessed, the same as if you mailed your payment to us and we received it after the due date. This would be true even if you are unable to access the system due to problems with the Internet, or our servers being temporarily unavailable. Therefore, we recommend that you instruct the Service to initiate each payment to us at least four (4) business days before the actual due date. (Business days are Monday through Friday, except for federal banking holidays.) If you use the Service to send us your payment instructions after 6:00 P.M. (Central Standard Time) on a business day, then the Service will treat your instruction as if it was received on the following day. It is the day we receive payment from you, and not the day we receive your instructions, that determines whether your payment was received on time.

LIMITATIONS OF LIABILITY AND EXCLUSIONS OF WARRANTIES
We offer the online payment service as a courtesy only. We assume no obligation to ensure that it is available for your use. There may be times when the online payment service is unavailable due to system maintenance, outages, or unavailability of Internet services.

ALTERATIONS AND AMENDMENTS
These Terms and Conditions are the legal binding agreement between West Bend and you with respect to the Service. You will be agreeing to the current provisions of these Terms and Conditions each time you make a payment using the Service. These Terms and Conditions may have been altered or amended from the last time you used the Service so be sure to read it each time before you make a payment to be certain you still agree with its provisions. Your use of the Service after any changes to these Terms and Conditions will constitute your agreement to such change(s).

TERMINATION OR DISCONTINUATION
We reserve the right to terminate the Service at any time, or to terminate your use of the Service. If we terminate your use of the Service, you will need to pay your premium in another manner.

DISPUTES
If there is a dispute regarding the Service, you agree to resolve the dispute in accordance with the dispute resolution procedures and governing law as outlined in your Credit Agreement.

These Terms and Conditions are the complete and exclusive statement of the agreement regarding the Services between you and West Bend. It supersedes any proposal or prior agreement, oral or written, and any other communication between you and West Bend relating to the Service. If there is a conflict between what a West Bend employee tells you and the terms of this document, these Terms and Conditions will prevail.

You should print and retain this document for safekeeping and reference it at any time during usage of the Service.

BY CLICKING ACCEPTANCE BOX, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY AND YOU AGREE TO BE BOUND BY THEIR TERMS, AND ANY FUTURE AMENDMENTS, WHICH MAY BE MADE FROM TIME TO TIME.