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West Bend Provides a Silver Lining.

The worst brings out our best.

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Flooding Disaster Area Information

If you’re a West Bend policyholder who’s been affected by recent flooding that resulted in significant damage, we want to address questions you may have related to your insurance coverage.

Please direct your questions about insurance claims or coverage to West Bend's Claims Department. Click here for contact information.

 West Bend understands policyholders in affected areas may have difficulty paying insurance premiums during this time and will be flexible for customers living in those disaster areas. If you have questions about your policy premiums or need an extension, our Accounting Department can help you. You may contact West Bend's Accounting Department at 1-800-236-5002 between 8:00am and 4:30pm CST.

The Illinois State Insurance Department has issued a bulletin related to the flooding disaster areas. West Bend is doing its utmost to comply with these requests and directives. If you live in Illinois and would like more information, please click here.

While other states within our operating area have not issued bulletins, West Bend is aware of those disaster areas. If you're a resident of one of these states and have been affected by a disaster, West Bend will show the same respect and leniency as customers living in states in which bulletins were issued. 

Disclaimer: West Bend is making every effort to intercept notices for policyholders in the affected disaster areas. We acknowledge that we may not be able to intercept every notice.


West Bend recognized by the American Heart Association

The American Heart Association (AHA) recently recognized West Bend Mutual Insurance Company as a silver level employer for taking significant steps to build a culture of health in the workplace. Companies are able to qualify for bronze, silver, or gold level recognition based on their Workplace Health Achievement Index score.

The Workplace Health Achievement Index scores organizations on 55 individual best practices organized into seven categories of organizational best practices (leadership, engagement, programs, policies and environment, partnerships, communications, and reporting outcomes) all aimed at promoting and improving heart health.

West Bend is pleased to provide associates with many opportunities to assess and improve their personal health, including annual biometric screenings, a 24/7 onsite fitness center, and a variety of wellness and fitness challenges throughout the year.

Congratulations to our associates for making these programs successes and helping us achieve this recognition.


Equifax Data Breach Consumer Information

Equifax, one of three nationwide credit-reporting agencies that track and rate the financial history of consumers, recently announced the company suffered a data breach. Approximately 143 million U.S. consumers could be affected by unauthorized access that took place from mid-May – July 2017.

Cybercriminals stole information including names, Social Security numbers, birth dates, addresses, and the numbers of some driver’s licenses. They also report that criminals accessed credit card numbers for approximately 209,000 U.S. consumers and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers.

Unfortunately, anyone with a financial or credit history could be affected; however, consumers may not know what personal and financial information Equifax may have. And Equifax will NOT be notifying all potentially affected consumers.

How can you be sure your information has or has not been compromised? The safest approach is to assume your information HAS BEEN compromised. To find out more information about this security breach, as well as questions/answers related to this important topic, click here.

At West Bend, we offer identity protection services to our Home and Highway® policyholders. If you're not sure you purchased this coverage, please contact your independent insurance agent who can help you confirm you have the coverage or could add it to your policy if you choose to purchase it.


©2014 West Bend Mutual Insurance Company

1900 South 18th Ave., West Bend, WI 53095

P: 262-334-5571
F: 262-334-9109

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