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Roadside Assistance

Travel with confidence with TravelNet®

Call Toll Free: 1-877-922-5246

TravelNet is an optional 24-hour emergency roadside service available on our personal policies. This coverage is available to West Bend policyholders who reside in Arizona, Illinois, Indiana, Iowa, Minnesota, and Wisconsin.

TravelNet is West Bend's exclusive protection coverage that gives you and your family peace of mind when you're on the road. If you purchase this coverage, you'll have emergency roadside assistance 24 hours a day, 365 days a year, anywhere in the U.S. or Canada. Just call the toll-free number and we'll dispatch a qualified professional from our network of more than 26,000 service providers.

Policyholders can choose from several limits to receive coverage for services that include:

  • towing
  • flat tire repair
  • gasoline delivery
  • battery jump starts
  • lockouts
  • other minor repairs

No cash, credit cards, or claim forms needed – You can simply sign and drive or you can pay for the service on your own and submit receipts for reimbursement. 

TravelNet also covers travel expenses up to $250 per occurrence when an accident or disablement requires an overnight stay, provided it occurs more than 100 miles from your home. Expenses covered are lodging, meals, and bus or taxi fees.

Testimonials from our policyholders

Hear what our policyholders had to say about using our roadside service.

 

The call center was considerate and understanding. The towing service people were the best.

I was honestly very impressed. The call agent and the towing company made this so easy that it was a delight. The process was easy, and I was kept in informed every step of the way. It was also nice that the insurance company was checking in to ensure everything was done and that I was ok. 10 out of 10.

I called at nearly midnight and got competent care with good, shared decision making about what I needed.

I am older with limited mobility. Your folks were the most pleasant and helpful I have dealt with both customer service and service itself. Thank you.

Awesome service. Roadside tech was fantastic. Super nice, and fast.

The agent I spoke with was very kind and helpful! The gentleman that came to change my tire was friendly with quick service!

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Find an agent

For details about our auto coverage or to add TravelNet® to your policy, please reach out to your local insurance agent. Our agents are here to guide you and help tailor coverage to fit your needs. 

Find An Agent

Additional Resources

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