About West Bend
For more than 130 years, West Bend has been a trusted provider of insurance products, serving the diverse needs of business, home, and automobile owners.
It's our policy to conduct our affairs consistent with the highest moral, legal, and ethical standards, as well as to comply with all laws governing our operations. We value our associates, agents, and policyholders. Associate performance and customer satisfaction determine our success. We believe in the free enterprise system and pledge to treat our associates, agents, policyholders, claimants, suppliers, and community with honesty, dignity, fairness, and respect.
We believe that leadership in our industry comes from providing insurance products and services of a quality and value that are superior to those of our competitors. Our intent is to compete fairly. It's against our policy and beliefs to act together with any competitor to fix prices or to agree about the nature, extent, or means of competition in any market. Any actions that could be interpreted as price fixing or collusion are prohibited.
The leadership team at West Bend boasts an unparalleled collective tenure of 233 years, symbolizing a wealth of experience and expertise in the industry. Anchored by seasoned veterans, each member brings a unique blend of knowledge and skill honed over decades of navigating insurance markets. Their unwavering commitment to excellence and their ability to anticipate and adapt to evolving trends ensure that our company remains at the forefront of innovation and service delivery in the insurance sector.
Meet Our TeamSince 1894, West Bend has come to stand for excellence through the use of innovative insurance products, steady growth, and financial stability. Since 1971, West Bend has been rated A (Excellent) or better by AM Best, recognized worldwide as the benchmark for assessing insurers' financial strength.
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Strong environmental, social, and governance practices have been at the heart of who we are and what we do for a long time, and we’re committed to expanding these efforts.
As we further develop our framework and strategy, we’ll continue to be guided by our core values, as well as our desire to build and nurture transformative relationships with our associates, business partners, communities, and the environment.
West Bend is proud to support various causes and charities in and around the communities where we operate, and has created a culture of giving that extends far beyond the corporation. Here are some of the ways our associates give back to their communities.
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Through donations and volunteering, our associates help provide affordable housing solutions for families in need.
West Bend annually partners with the United Way to support crucial needs like education, financial stability, and health, going beyond financial contributions.
Grants from the fund address broad fields of interest, such as education, the arts, children and families, and the environment.
Each year, West Bend presents the Spirit of the Silver Lining Award to several of our independent insurance agents and the nonprofit organizations they support. In addition, the nonprofit recipients of the award also receive grants from the West Bend Insurance Company Independent Agents' Fund.
West Bend is proud to work with more than 1,000 independent insurance agencies in 14 states including:
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95% OVERALL CUSTOMER SATISFACTION
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