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Developing a Crisis Communication Plan

A crisis can range from a drowning or medical emergency, to allegations of abuse or a violent intruder. In these unexpected situations it’s important to have a concrete communication plan in place. A well-designed communication plan can mitigate some of the damage and protect your organization from financial and reputational ruin.

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Safety Data Sheets (SDS)

Reality Alert: A YMCA employee was hospitalized after inhaling a volatile mixture of two common pool chemicals. The poisonous chlorine gas vapors quickly spread through the Y, endangering more than 100 members, mainly children.

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Managing Slip and Fall Injuries

Real Life Claims: A drinking fountain at a health club malfunctioned and began to slowly leak water out of its base. The facility was aware of this leak and attempted to regularly mop up the water after it collected.

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Back Injuries

Real Life Claims: A YMCA summer camp cook severely injured his back while lifting a 20-25 pound case of food. The employee experienced crippling numbness in his right leg and debilitating lower back pain.

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Creating a Disaster Supply Kit

Natural disasters can strike at anytime and can leave individuals and facilities without necessary supplies for days at a time. Disaster supply kits are an important and potentially life saving tool all buildings should be equipped with.

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Interviewing an Injured Worker

Nonprofits and community-based organizations rely heavily on the hard work and dedication of their staff. Unfortunately, these hardworking employees can get hurt in the course of employment.

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Accident Investigation

Accident investigations are a critical part of the accident and injury prevention process. If an accident occurs, even if the individuals involved are unharmed, it is important to record the events of the accident.

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Minimizing Workers' Comp Claim Lag Time

Reporting a work comp insurance claim as promptly and accurately as possible is the first step in controlling insurance premiums. Because injury details are freshest during the 24 hours following an injury, it is important to start the claim process as fast as possible.

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Occupational Violence Prevention

Workplace Violence in the News: A workplace altercation over Christmas cards led to the hospitalization one employee and the incarceration of the other. The altercation occurred after an employee was asked by her manager to remove Christmas cards she had taped to the door of her office.

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Certificates of Insurance

Customers often ask our loss control representatives if certificates of insurance are necessary. If your organization uses outside vendors/contractors or other groups use your facility for anything (snow removal, remodeling or repairs, special events, etc.), certificates of insurance are vitally important.

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