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Spooktacular Trunk or Treat!

West Bend was excited to host trunk-or-treating for our associates’ children and grandchildren. Dozens of volunteers decorated their car trunks for the many superheroes, witches, and princesses who stopped by for treats. The event included a “haunted house” in the West Bend Responder vehicle.




Service Center celebrates Customer Service Week

To thank our Service Center associates for their contributions and dedication to providing superior service we enjoy celebrating Customer Service Week each year. This year, our Service Center associates enjoyed a fall-themed celebration that included lunch on the patio, raffle prizes, a caramel apple bar, and a scavenger hunt or charcuterie board session.

Thank you, Service Center, for what you do each and every day for the organization, our agents, and our policyholders!





We’ve got heart!

More than 70 associates joined company President Rob Jacques for a walk around the West Bend prairie during the inaugural Jacques Jaunt supporting the American Heart Association. Thanks to all the associates who joined us to support healthy hearts and the lifesaving work of the American Heart Association.

West Bend associates walk through prairie.


Silver Lining Summit reaches its peak!

Over 1,300 attended West Bend’s second Silver Lining Summit. The week wrapped up on Thursday with an All-Associate Conference and block party. The event brought together associates from 22 states for four days to attend department conferences, participate in professional development workshops, and build relationships through social activities. Culture is important at West Bend, and this opportunity allowed colleagues to engage face-to-face and develop relationships - which, in the end, benefits the independent agents and policyholders the company serves. 

West Bend associates playing pickleball at the Silver Lining Summit.

West Bend associates attending workshops at the Silver Lining Summit.

Silver Lining Summit block party in the parking lot of the West Bend campus.


West Bend honored with awards

West Bend was recently honored with inclusion on two lists of exemplary workplaces! We’re thrilled to have been named a top 2023 employer on these lists:

  • Business Insurance and the Best Companies Group: Best Places to Work in Insurance
  • Great Place to Work® and Fortune Magazine: Best Workplaces in Financial Services & Insurance™

Inclusion on these lists is based on anonymous feedback on employee surveys. We’re excited to be recognized for having high levels of employee engagement and satisfaction and thank our associates for continuing to make West Bend a special place to work.

Swines and Bovines host office Independence Day bash!

At West Bend, we have many associate interest groups you can join when you come aboard our team, such as the Swines and Bovines club. At our July 4th celebration this year, we soaked up the sun on our patio while enjoying a wide assortment of delicious cuisine from our very own BBQ pitmasters, Swines and Bovines! The celebration also featured yard games and various summer raffle prizes to win!

Associates serving snacks under tent on the patio at West Bend.

Associates hanging out and talking on the patio at West Bend.

Associates playing yard games on the patio at West Bend.

Proud to celebrate 12 consecutive years as a top workplace!

West Bend was announced as the first-place winner in the large company category for the Milwaukee Journal Sentinel’s Top Workplaces in Southeast Wisconsin. We continue to be thankful for our dedicated employees who help make West Bend a positive and rewarding place to work. 

In addition to the top workplace award, Kevin Steiner, CEO of West Bend, was honored with the Leadership Award as the result of the top workplace survey. 

Top Workplace banners from years 2012 through 2023.

The fiesta starts here!

We had a blast yesterday celebrating Cinco De Mayo at our home office in West Bend. It was a great opportunity for us to come together as a team and enjoy some delicious food and drinks. There was even a chance to win a piñata for your department! We're proud to work for a company that values both hard work and a good time!

Display of Cinco De Mayo drinks and tacos for associates to pick from.

Madison location wins top workplace

Our Madison location was named a top place to work again! Thank you to our associates for all your hard work, dedication and positive attitudes. 


St. Patrick's Day Festivities

Last Thursday, we ended our workday with celebrating St. Patrick's Day at the office! Our festivities kicked off with another Jammin' Jim's Strategy Spotlight show followed by a performance from our company band, Bending West. 

West Bend office celebrates St. Patrick's Day.