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Kristin Bowen

Kristin Bowen is a seasoned marketing professional who has been immersed in the insurance industry since 2015. With a strong background in digital marketing, brand strategy, and content creation, Kristin has dedicated herself to sharing her knowledge of the insurance and safety landscape. She excels in writing insightful blogs, recording informative videos, and creating engaging content that helps demystify the complexities of insurance as well as other topics.

Kristin Bowen:

Free Throw Madness

SAM_0029.jpgWest Bend's final four tiebreaker went down today at high noon. The associate that most closely estimated the number of free throws our Asst. VP of HR could make in two minutes was the winner. Deb shot 7 free throws leaving first and second place tied again! The final winner was chosen by the old standby...pick a name out of a hat. Congrats to our associates that won prizes and a huge thank you to Deb for being a great sport!

Applause, applause!

LindaLuka.jpgCongratulations to Linda, agency education coordinator in Marketing!  Linda was recently elected secretary of the Certified Insurance Services Representative (CISR) Board of Governors.  The election took place this month at the James K. Ruble MEGA Seminar of the National Alliance for Insurance Education & Research in Denver, Colorado.
Officers serve one year in their executive board positions.  "Our new board officers and all member of the three boards are top industry professionals and leaders with extensive knowledge of our programs and designations.  Their contributions to the growth of The National Alliance, and practical understanding and experience of the insurance and risk management industry, provide the highest value for our guidance and the enrichment of the programs for our participants and designees," said William T. Hold, Ph.D., CIC, CPCU, CLU, president of The National Alliance.

February S.L.C.E. Winners

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The Silver Lining Claim Experience (S.L.C.E.) Recognition Program celebrates those Claims
associates who deliver exceptional service to our customers. The Promise Kept Award is based
on feedback from our policyholders, while the Silver Lining Standout Award goes to those
getting great feedback from all others. Winners are chosen monthly from all nominations
received.

 

 

Congratulations to:

Jennifer W.
Eric W.
Kerri L.
Beth S.
Deb A.
Danielle L.
Linda Y.
Patti F.

Hippity, Hoppity Time of Year

The one, the only Mr. Easter Bunny visited West Bend this past weekend. Associates and their families enjoyed a wonderful breakfast, crafts, cookie decorating and, of course, direct access to Mr. Bunny himself!Easter_Bunny_Collage.jpg

Pi Day + IT Department = Fun!

Pi Day is celebrated on March 14th around the world,  West Bend Mutual’s IT/EPS Department joined the world in celebrating Pi Day with a Pie Contest.  The pies were judged on appearance, crust, filling and overall flavor. There were 5 Team Members up for the challenge; Esther Pinter with chocolate cream cheese pie, Shane Oppermann with Dutch apple pie, Tammy Weber with raspberry pie, Tess Olson with apple pie and Lisa Zielinski with blueberry pie. Celebrity judges were flown in for this inaugural Pi Day Contest: Mince Meat Steiner, Flaky Kent, Lemon Meringue Ertmer, Coconut Cream Jacques, Mississippi Mud Fox and A la mode Dunn.

The competition was fierce but in the end, Esther Pinter won with her Chocolate Cream Cheese Pie. And the IT/EPS Teams were treated to a lot of pie!  ‪#‎PiDay‬ ‪#‎Yum‬

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Marketing Department = Perfect Fit

Lynn_Taesch_TBT.jpgLynn has been with West Bend since 1990 where she started in the Records Department. She transitioned into personal lines policy supervisor and held that position for several years. Next, she was promoted to personal lines business process specialist and also worked on the process improvement team with various departments throughout the company. In March of 2008, Lynn joined the Marketing Department and she found the perfect fit. She started planning the meetings and events, and purchasing the company merchandise. "Although I never expected to be here for 25 years, I am thankful for all the opportunities given to me at West Bend. I have wonderful friends at this company, both retired and still here, and it has been a great experience for me." ‪#‎TBT‬

West Bend Chef Mentors Area Students

culinary_team.jpgIn addition to his duties as head chef in our Terrace, Michael Rennicke has been busy serving as mentor to several area high school students.  Serena, Samantha, Frannie, Jesse and Macie make up the West Bend High School's ProStart Competition Team.

Michael and the Terrace staff have been wonderful supporter of the students, the high school culinary program, and their upcoming competition.  The students will represent East and West High Schools, as well as the West Bend community, at the Midwest Foodservice Expo on March 8 at the Wisconsin Center in Milwaukee.

You may have seen the students recently in the Terrace or at a variety of restaurants in our community.  Sally Heuer, culinary and hospitality instructor at the West Bend High Schools, says these events provide wonderful opportunities for the students to increase their skill levels and reach for that "next level" in hospitality.

We wish the students well in their upcoming competition!

Nick Unger Honored by Coverra Insurance

Nick_Unger.jpgCongratulations to Personal Lines Underwriter Nick Unger!  Nick recently received the Coverra Insurance Services Award for Personal Lines for both the fourth quarter and for the entire year in 2015!

Each quarter, Coverra Insurance, located in Sparta, WI, recognizes an insurance company associate who offers outstanding service to the agency and helps them meet their agency goals.  Coverrra employees nominate winners who meet the award criteria.  Here's what Coverra Insurance employees had to say about Nick:

  • "Nick Unger is always helpful, willing to review numbers with us, and to help in any way he can."
  • "He answers all of my questions and he has taught me a lot."
  • "Nick has a great attitude." 

Ice Cream for Breakfast!

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#‎icecreamforbreakfast‬  International Eat Ice Cream for Breakfast Day is February 18th. We honor all children who have fought or who are fighting a battle with cancer, because kids get cancer too. Several associates ate ice cream in honor of Lily & Bailey Dove, for all the other children battling and for those that only live in our hearts. It was wonderful to have Lily, Bailey, Erin and Ryan join us! (Maddie we missed you). Thanks to everyone that participated!  For more information on this event, click here.

94 Years of Experience

Nel_Lisa_Bonnie_Collage.jpgMeet Nel (left), Bonnie (right), and Lisa (seated).  The collective knowledge of this group of lovely ladies is amazing!  I can only imagine there are few companies that have this type of dedication and tenure.  

Nel worked at West Bend part-time as a policy checker from 1978 to 1981. The hours were perfect since her husband could be home with their children and they didn’t need to hire a sitter. They moved back to Upper Michigan but returned in 1989. She began working once again at West Bend, this time in Personal Lines. Over the years, Nel worked in various departments - Commercial Lines, Accounts Receivable, the Help Desk in IT, Marketing, and now in the Executive area where she’s been for 16 years. “By working in several departments, I got a chance to learn a lot about each of them which helps me in the job I have today. I consider myself fortunate that I love what I do and I get to do it at such a great company! The job, the people, the benefits, the building, and grounds all make this a great place to work. It’s so nice to escort guests around our company and listen to their comments – they’re in such awe. I tell them we are very spoiled and we know it!”

 Bonnie started her career at West Bend, also part-time, during her senior year at Kewaskum High School in 1974. Her first position was in what was called Agent’s Service (a typing pool). She then moved into the checking area (proofreading what was typed in Agent’s Service). “After doing this for a couple of years, I realized I was not going to quit and go to college, as was my original plan,” Bonnie said. “It was time to do something else. I applied for a position in the Rating Department and became a rater of homeowners and dwelling fire policies, and then an underwriting assistant.” West Bend’s president and CEO at the time convinced her to take some insurance courses, and before she obtained her Associate in Underwriting designation, she was promoted to personal lines underwriter. She’s been underwriting for 30 years in Wisconsin, Iowa, Illinois, Indiana, and Minnesota. Bonnie is currently a senior personal lines underwriter for Minnesota and Iowa. “While I regret not taking the time for college, I am happy to still be working here after 42 years. I truly appreciate the career opportunities offered to me by West Bend.  By far the best thing about working at West Bend is the people I’ve gotten to work with and to know over the years.”

Lisa started in Agent’s Service in 1986 and transferred to Personal Lines in 1987 where she held three different positions. When her daughter was born in 1998, chose to stay at home. In 2006, she returned to West Bend and to the same position she had when she left: assistant underwriter in Personal Lines. In order to have a bit more flexibility for her young family, she took a position in Office Services/Policy Assembly/Printing. She worked in that role until she was promoted to office services supervisor in 2009. Then in 2013, she took a position as a commercial lines policy processing supervisor because she was ready and excited to grow and learn more about other areas of West Bend. Lisa said, "I am very thankful for all of the opportunities West Bend has given me and I look forward to the future. I enjoy change and all the chaos that goes with it - it has been a great ride and I look forward to my future at West Bend."

 #TBT