An in-home care coordinator was leaving an apartment complex following an appointment with a client. While descending the front steps,..

Our SMARTbusiness® program was designed to help tailor your insurance coverage to the unique needs of your business. Equipment Breakdown..

Your business is important to us so, we provide coverages tailored its unique needs. Learn how some of these coverages come into play in..

You provide a valuable service for your customers that requires a large investment in your machinery, your employees, and your office..

As a manager or business owner, it’s horrible to watch an employee suffer a workers’ compensation injury. Sharing real-life claims like..

No employers want to see their employees suffer a traumatic injury while on the job. Let’s take a look at this real-life work comp claim..

We all know the important role computers play in business.  Especially if you’re an accountant. A simple accident and poof, your..

Manufacturers Errors & Omissions coverage extends the basic General Liability policy to provide payment when you (as the insured) must..

West Bend considers light manufacturing operations to include manufacturers of small stamped, rolled, turned, pressed, cut, machined, or..

A claims department functions because of loss to property, an accident, or an injury due to legal liability, misfortune, negligence, or..

A heavy hailstorm occurred at an auto dealership. West Bend gathered details about the type and size of hail as well as general damages..

Cyber risk is a growing issue.  All businesses that maintain data on their clients and employees have a responsibility to safeguard the..

Benjamin Franklin famously said, “An ounce of prevention is worth a pound of cure.”  We tend to agree, especially when it comes to..

Buildings that are vacant for extended periods are vulnerable to vandalism and fire, partly as the result of only occasional maintenance..

Does your warehouse struggle with inventory upkeep? Or, have there been times when product has been misplaced due to lack of..

A major concern of any retail business is accidents in the parking lot. The accidents can be vehicle-to-vehicle, vehicle-to-building/..

lt should be a concern. It’s very important that your store has a sound policy in place to keep aisles clear and dry.

According to OSHA, since 1980, almost 150 workers have been killed and more than 850 injured due to combustible dust explosions.

If you’re a contractor who’s just starting out or an experienced contractor who has significantly expanded your business, your tools and..

Outdoor workers are exposed to many physical hazards depending on their responsibilities, the season and duration they’re outside. In..

During a recent storm, an insured suffered a substantial hail damage claim. After an inspection of the property, it was discovered the..

Warehouse operations and distribution facilities are common with most manufacturing businesses and they present a wide variety of..

We care about your architect firm and know how important your office equipment is to daily operations. To help you understand insurance..

At West Bend, we’re proud of our broad base of knowledge when it comes to understanding commercial risks. Over the years, we’ve..

Auto repair shops have many exposures. Today we’re going to take a look at some of the exposures for internal operations, as well as..

At West Bend, we’re proud of our broad base of knowledge when it comes to understanding commercial risks. Over the years, we’ve..

Because your business is important to us, we provide coverages tailored its unique needs. You may want to consider these additional..

Let’s face it. There are simply not enough hours in the day to get everything done in your busy chiropractic office. You’re busy helping..

Understanding your insurance coverage can be confusing and complicated. When going over your options with your agent, don’t be scared to..

Determining the right insurance coverage for your business can be tricky, and you’re probably wondering, “how can we be prepared for the..

Chiropractic clinic, business office, construction site...it doesn’t matter what industry you’re in, employee reviews are important. Not..

If your business is in a small-town, close-knit, community, you probably know how important it is for your business to get involved. Not..

Word of mouth is a powerful marketing tool. Nielsen reports that 83% of consumers say they trust recommendations from friends,..

Are you considering hiring additional help for the summer? How do you know if adding summer staff would be beneficial to your business?..

Ever find yourself wondering why so many people – including you – stress over writing their own bios? Writing a bio should be simple,..

Heavy rain fell overnight and caused the sump pit or well to overflow when the pump failed at a law firm located in the lower level of a..

A chiropractic office had an x-ray machine for about seven years.  While using the machine, they heard pops, smoke came out of the..

The owner of a dental clinic opened the office one morning and noticed a metallic odor.  As he walked through the office, he saw soot..

Understanding your insurance coverage can be confusing and complicated. When going over your options with your agent, don’t be scared to..

Employees working together in unison with one common goal helps produce the best work and ensure high performance. The old saying, “two..

Many professionals struggle with the phrase, “leave work at work.” As an insurance agent, you pride yourself on putting your clients..

Blogging is a great way to educate your current and potential customers. Sometimes, the hardest part of writing a blog is determining..

Going green and making your office environmentally friendly is easy and inexpensive. In fact, in many cases, going green will end up..

Being a leader in your insurance agency is about more than just managing people. There are good days and  bad days. It’s a constant..

Effective communication is crucial to building and maintaining a successful and efficient team. Between computers and phones, texting..

Sometimes no matter how hard you work, things just don’t go right. As a business consultant, you try to always do what’s best for your..

Working with computers or technology all day long can have negative impacts on employees’ overall health and well-being. If you can’t..

Social media is one of the main ways people stay connected and communicate with each other. As a doctor, your reputation is incredibly..

Meetings. Emails. Texts. Phone calls. Bids. On-site job visits. Designing. Drafts. Construction. Being an architect or engineer is full..

As an insurance agent, it’s crucial for your clients to trust you and to feel they can easily communicate with you. They need to trust..

The importance of security is incredibly pertinent in the computer technology industry. You diligently work to ensure each customer’s..

You’ve worked hard to get where you are.  Your law firm is a representation of your personality. Over the years you may have purchased..

When I talk to my friends and colleagues, one thing they always wish they had more of, is time.  I’m no different. I work full-time and..

You probably get these questions a lot. What exactly do you do? How can I trust what you do will help me better my business? You know..

With 260 million monthly active users and two new members joining every second, LinkedIn is a powerhouse filled with business..

More and more employers are creating wellness programs to encourage healthier lifestyles, reduce work-related stress, injuries, and..

If moving a residence is stressful, moving a business is that times ten. There are so many more worries with moving your business, such..

Social media is a fantastic and cost-effective way to reach potential and existing clients.  When you share valuable content that..

Data Security 101The first thing you need to know is ‘what is data security’? Data security refers to the process of protecting..

You love what you do, the years of schooling and hours spent studying were well worth it. Each day you’re helping people, but that..

After attending a recent social media conference, I wanted to share some pointers that may help you market your business using social..

People who work at a computer in an office environment are prone to musculoskeletal disorders (MSDs). Working with the body in a neutral..

West Bend has provided businesses throughout the Midwest with the comprehensive insurance coverages and services they need to operate..

Communication is a cornerstone of any business.  It helps build relationships, convey ideas, and when done properly, overcome difficult..

Professional hairdressers, beauticians, and barbers help people every day. In any line of work, accidents happen, and the risks double..

Almost every business needs crime insurance. While it's important to have the right coverage to protect against crimes committed by..

We are in the midst of a crazy winter season with loads of snow and record low temperatures. This is a perfect time to brush up on..

While on Facebook, a headline by the Beaver Dam Fire Department caught my eye: “Oily rags are causing fire – again.” I learned last..

Approximately 1.3 billion gallons of waste oil are generated from the crankcases of millions of automobiles and trucks whenever the oil..

Zinsco electric panels could leave property owners at risk for both fire and electric shock as a result of failing to operate properly..

The popularity and sheer number of craft breweries, wineries, and distilleries are on the rise. In the US, between 2016 and 2017, the..

Your business works tirelessly to provide nothing but the best for your customers and employees. You want to protect everything you’ve..

Social media has become an integral part of marketing businesses. It’s a way to connect and engage with your audience, while being a..

Although the initial dehumidifier recall occurred in 2013 and a revamped list was released in 2016, many people are still just learning..

As drones become more commonplace in our airspace, and commercial and recreational use continues to grow, so, too, will the need for..

West Bend’s TechAdvantage™ Equipment Breakdown Coverage includes all of the coverages, services, and benefits associated with..

If you could guess the one word that can reduce both illness and injury, what would you say?  Ergonomics?  Yes!

Fall is right around the corner. The holiday season isn’t far behind. Many organizations depend on seasonal workers to succeed during..

“We make a living by what we get, but we make a life by what we give.” -Winston Churchill

There truly is no better feeling than giving..

Technology allows businesses to be agile, more efficient, and offer a better customer experience. In today’s digital and inter-connected..

In the NewsIf you search Google for ‘dryer fire business’, you’ll see news stories like these. Last month, in Petaluma, California, a..

A 2019 study from The Center for Construction Research and Training revealed that construction workers, who compose 6% of the total..

Keeping your employees safe is probably near the top of your list of priorities as a business manager or owner. But, does your..

What is emotional intelligence? One definition I recently heard was from a class on managing relationships. The instructor said,..

Now our commercial lines customers can take advantage of a business property protection package offered through OneEvent™ Technologies...

Here are some ideas to make sure your pipeline is always full.

In the context of information security, social engineering is the use of deception to manipulate individuals into divulging confidential..

 Are you using video to market your business?  Or, is something holding you back?  Video is one of the best ways to communicate, build..

Over the years, we’ve developed extensive veterinarian insurance expertise and understand the unique risks and skills needed to..

Our good ole Wisconsin winter has delivered everything from freezing temperatures to unseasonably warm weather. We’ve been dumped on by..

Natural disasters can strike at any time and can leave individuals and facilities without necessary supplies for days at a time...

West Bend’s TechAdvantage™ Equipment Breakdown Coverage includes all of the coverages, services, and benefits associated with..

Above-ground fuel tanks can be a convenience to businesses that require frequent fueling of company vehicles, construction vehicles,..

Cats dressed as sharks riding Roombas. Huskies howling “nooooooooo” when their owner wants to leave. Amazing rescue transformation..

Insureds often ask our loss prevention representatives if certificates of insurance are necessary. If your organization uses outside..

Retailers are gearing up for one of the busiest and most profitable times of year – the holidays. I try to shop locally owned specialty..

Many fond memories are made while sharing good food and good stories.  Restaurants like supper clubs, family-oriented restaurants,..

When an employee makes a claim for workers’ compensation benefits, it’s imperative that the claim be reported timely. An adjuster’s job..

When you ask for referrals, do your palms sweat and does your heart race? If the answer is yes, you’re not alone. Many people are..

Power Outage StatisticsPower outages are a serious problem that nearly every home and business in the United States will experience at..

While on a site visit in downtown Milwaukee, a West Bend loss prevention associate recognized a fire extinguisher in a restaurant..

In the event there’s an active shooter at your business, do you know what to do?  Will your employees be prepared to respond?  These..

More than 700 back-related injuries occur every day due to improper lifting techniques.  According to the Bureau of Labor Statistics,..

In the summer of 2016, news began to break about the Samsung Galaxy Note 7 smartphones catching fire.  A large recall ensued and Samsung..

We’ve all seen them and heard about the great value solar panels can bring.  As time goes on, the cost to install solar energy has..

I have two amazing rescue dogs, Dawson and Simba, who are pictured here.  Awww…aren’t they simply adorable?  When I worked for a..

Have you ever hired a subcontractor to perform a service for your business?  If so, risk transfer is important to protect your..

We're all professionals, and, as such, people expect that we act that way.  These tips are great reminders for ways you can put your..

Hackers and thieves are on the hunt for your personal information every day.  Because our business requires the transfer of personal..

As a small business owner, buying insurance to protect your company from accidental loss is an important decision.  You’re often faced..

The number of people using social media worldwide is staggering.  In the United Sates alone, three quarters of online adults use social..

We’ve all seen the claims – plumbing line cracks causing water damage, light fixture short circuits  causing electrical fire, and roof..

We hear it all the time and know it to be true: “Time is money.” This is great if you’ve mastered the discipline of time management, but..

Checking Motor Vehicle Reports (MVRs) as part of your pre-employment process, where allowed by law, is an ideal way to identify..

First impressions are important.  Time, effort and budget all go into finding the right person for the job.  And, once you do, keeping..

An important topic insurance companies and independent agents frequently talk about is having enough coverage for your business personal..

I saw an ad today for Black Friday deals.  Social media posts and TV commercials are counting down the days until the holidays. ..

It’s that time of year when sneezes and coughs fill the air.  I turned on my essential oil diffuser a few weeks ago as one way to combat..

Every employer would like to reduce the chances of Worker’s Compensation claims.  We all want employees to stay happy, healthy and..

In general, people leave their jobs because they don’t like their boss. Other reasons are lack of opportunity for growth or they’re..

Cyber liability insurance isn’t just for big companies.  In fact, the large companies are usually able to recover from such attacks. For..

You’re in the auto business.  Whether it’s an auto body repair shop, detailing or custom cleaning, or a dealership, it’s important to..

The options are endless for marketing your business.  TV, radio, billboards, direct mail, email, newsletters, and social media are just..

Millennials.  Some think it’s a bad word.  On occasion, millennials have received a bad rap by the press, but in reality, just as with..

There’s a lot of information out there about standing desks. Is it beneficial for your health? Do you burn more calories standing? Does..

Accidents happen and people are injured, but that doesn’t always mean it’s someone else’s fault.  In this article, I’ll review the key..

Residential fires caused by grilling are dangerous, deadly, and on the rise.  In 2012, there were 374,000 residential fires in the..

Electric vehicles (EVs) have been around since the early 1900’s and today there are over 340,000 electric vehicles in the US alone, the..

OSHA estimates power industrial trucks (PIT), commonly called forklifts, cause about 85 fatal accidents per year, 34,900 accidents..

To say motorized auto dealers have unique exposures is an understatement.  Inventory loss or damage, personal injuries, work comp..

Fire is one of the biggest threats for restaurants and bars.  A recent study, completed by the Consumer Product Safety Commission, found..

While there are many benefits to leasing equipment, such as commercial trucks, insureds should beware of the damage coverage included by..

Cyber security, data breach, safeguards, cyberattacks are terms that are all too prevalent in the news today.  From big box stores, to..

From a young age, you’ve loved animals so deciding to become a veterinarian came naturally and without question.  You studied feverishly..

For many years, video surveillance cameras have been used as a theft deterrent or to help apprehend criminals in banks, convenience..

Did you know West Bend offers Professional Liability for specific classes of business on our SMARTbusiness™ and Commercial Package..

Did you know all West Bend customers with EPLI coverage have access to a FREE online risk management resource called in2vate?

At West Bend, we’re proud of our broad base of knowledge when it comes to understanding commercial risks. In fact, we’ve probably..

Your client likely does! If your clients or their employees ever drive a vehicle they don't own for business purposes, they need Hired &..

Winter is on the horizon. As predictable as the cold weather is, so is the increase in the number slip and fall claims. According to the..

Here are some of the many reasons why prompt claims reporting is integral to the overall claims management process for your business.  

What’s the difference between a sewer backup and a plumbing system overflow?

If you use vehicles for your business, you have a business auto exposure. Even if you scheduled the vehicles on your business owner’s..

Staying up-to-date with product recalls can keep you, your family, and your business safe. Today we're going to take a look at a great..

OSHA has identified these top four areas as the most common hazards on construction sites:

Do you know if you have food allergies? Do you take special precautions when dining out to avoid certain types of food? Do you ever..

Orange as far as the eye can see. Road construction projects are everywhere. In fact, there may not be a single road that isn’t getting..

When I visit machine shops or manufacturers, I often ask many questions related to the lockout/tagout program. I usually hear, “Uh huh,..

With the holidays quickly approaching, many retail stores look forward to the extra boost in sales this busy season brings...